Common queries answered

Frequently asked Questions

WittyAi accepts cryptocurrency payments because it’s a modern way to pay that’s becoming more popular. Using cryptocurrencies might be the future of how we buy things online, and we want to be ready for that.

At WittyAi, we take security seriously. Our support for cryptocurrency payments involves robust encryption and secure transaction protocols. We’ve implemented top-notch measures to ensure the safety of your crypto transactions, providing a trustworthy and secure payment method for our customers.

Card payment transactions at WittyAi Shop are highly secure. We rely on WooCommerce services, a trusted platform with robust security measures. Furthermore, all transactions on our servers are encrypted, providing an added layer of protection for sensitive information. It’s important to note that we do not store any sensitive details, ensuring your data remains safe and confidential.

To initiate a refund, customers can contact us at [email protected]. However, there’s a condition: refunds are available for all payment methods, including traditional and cryptocurrency payments. The rule is that if a customer has downloaded any of the provided files from the purchased product at least once, they are not eligible for a refund. This policy ensures fairness and applies uniformly across all payment methods.

To access your purchased products on the WittyAi Shop, simply login to your account and navigate to the ‘Orders’ section. There, you’ll find a list of all the products you’ve bought, and you can easily view or download them from the provided links or options available.

When you’re logged into your account, locate the ‘Addresses’ section, where you can conveniently manage both your billing and shipping details separately. This feature enables you to set distinct addresses for billing and shipping purposes, ensuring flexibility and convenience when making purchases.

To update your account details on WittyAi Shop, simply log in and navigate to the ‘Account Details’ section. There, you’ll find options to modify your name, surname, display name, email address, and password. This section allows you to easily update and manage various aspects of your account for a personalized experience.

At WittyAi Shop, while we respect your privacy and promptly remove your account upon request via [email protected] , it’s important to note that deleting your account will result in the loss of access to previously purchased items. We prioritize your privacy, yet deleting your account will mean forfeiting access to prior purchases.
Despite using different operating systems and programming languages, we’ve successfully resolved the cross-platform communication issue. Our shop now operates seamlessly across these diverse systems, ensuring efficient and secure functionality.
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